Reengineering How a Firm Performs a Business Process

question 108

Multiple Choice

Reengineering how a firm performs a business process

• A)is a tool for pulling the pieces of strategy-critical processes out of different departments and unifying their performance in a single department or cross-functional work group.
• B)is the most frequently used tool of total quality management (TQM).
• C)requires that a company have many strategic partnerships and alliances with outsiders.
• D)is typically cheaper and easier-to-do than using Six Sigma techniques to achieve the same cost savings.
• E)is usually a company's most important "best practice" for achieving operating excellence.

Recognize the dual health care system in the United States and its implications for care quality and access.

Understand the role and objectives of Medicaid and Medicare within the U.S. health care system.

Analyze the trends in U.S. health care spending as a percentage of GDP and in total dollars.

Understand the fundamental and economic challenges associated with the U.S. health care system, including overconsumption and the impact of price changes on demand.

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