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Which of the Following Is Not Correct

question 21

Multiple Choice

Which of the following is not correct?


Definitions:

Essential Rationality

The inherent human capacity to think logically and make decisions based on reason and critical thinking.

Programmed Decisions

Decisions made using a rule, policy, or procedure for routine or repetitive problems that have been encountered before.

Customer Relations

The management and development of interaction between a business and its customers to improve satisfaction and loyalty.

Programmed Decisions

Decisions that are routine and repetitive, which can be addressed through established processes.

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