When Refusing a Claim, Use Neutral, ___________________ Language Instead of Using

question 10

Short Answer

When refusing a claim, use neutral, ___________________ language instead of using "you" statements that place blame on the customer.

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Definitions:

Wage Labor

A system of employment where workers are paid a fixed hourly rate or salary for their labor, as opposed to earning profits or owning the means of production.

Economic Prosperity

A state of flourishing or thriving economically, often characterized by wealth, success, and high standard of living within a country or region.

American Freedom

The ideals, rights, and liberties associated with being a citizen of the United States, often centered around concepts like democracy, equity, and freedom of expression.

National Boundaries

Defined lines that mark the territorial limits of a nation and separate it from neighboring countries.