When Writing a Bad-News Message, Rather Than Stating the Bad

question 21

Short Answer

When writing a bad-news message, rather than stating the bad news explicitly, it is sometimes better to ___________________ the refusal.

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Definitions:

Passing-Off Claims

Legal actions taken against individuals or companies that misrepresent their goods or services as those of another, causing confusion or deception.

Intentional Interference

Deliberate actions by a person to disrupt or prevent contractual relations or economic expectancies between parties.

Void Bargains

Agreements that have no legal force or effect from the outset due to a fundamental defect or illegality.

Illegal Contracts

Agreements that are not enforceable by law because they involve activities that are illegal.