Which Statement Best Expresses the Advice Offered in the Text

question 4

Multiple Choice

Which statement best expresses the advice offered in the text about using a buffer in a negative message?

• A)An apology is an ineffective buffer.
• B)A buffer should not convey a false impression.
• C)Buffers should be placed in the closing of a bad-news letter.
• D)A buffer should be as long as possible to delay the bad news.

Understand the difference between favorable and unfavorable variances and their significance.

Learn about the various types of costs (fixed, variable) in budgeting and performance reports.

Apply cost estimates to calculate budget variances.

Interpret and calculate revenue variances in a budget performance context.

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Definitions:

Employee Assistance Programs

Programs offered by employers to help employees deal with personal problems that might adversely impact their job performance, health, and well-being.

Sources of Stress

Various factors or situations that can cause mental or emotional strain and tension in individuals.

Manage the Stress

The practice of employing techniques and strategies to regulate and mitigate stress levels for the purpose of improving one's overall well-being.

Consequences

The outcomes or results that naturally follow from a specific action or set of conditions, either positive or negative.