According to the Text, Which of the Following Items Should

question 34

Multiple Choice

According to the text, which of the following items should be included in the opening sentence of a routine e-mail or memo?

• A)an end-date
• B)a request for action
• C)a summary of the message
• D)the main idea in expanded form

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Definitions:

Process Re-Engineering

The fundamental rethinking and radical redesign of business processes to achieve dramatic improvements in critical areas such as cost, quality, service, and speed.

Mechanistic Organisation Design

A form of organizational structure characterized by rigid departmentalization, a clear hierarchy of authority, and a high degree of formalization in procedures and rules.

Strategic Objectives

Specific, measurable goals that an organization aims to achieve as part of its larger strategy.

Core Processes

The essential activities and procedures that are central to an organization's function and value creation.