Morgan, Karla's Boss, Discovers That the Report Karla Delegated to Members

question 4

Multiple Choice

Morgan, Karla's boss, discovers that the report Karla delegated to members of her department is not yet ready for his review. He criticizes Karla for not checking on the progress of the report earlier. What is the best way for Karla to respond to her boss's criticism?

• A)Listen, paraphrase, and clarify what is being said.
• B)Try to focus only on positive feedback.
• C)Prepare a thoughtful response to the criticism while he is speaking.
• D)Defend her position so that her boss understands her point of view.

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Definitions:

Throughput Time

The total time taken to manufacture a product from start to finish, including processing, waiting, and transport times.

Investment Opportunity

A situation or venture that presents the potential for financial gain, often requiring an initial outlay of capital.

Margin

The difference between the selling price of a product or service and the cost of producing or purchasing it, expressed as a percentage of sales.

Delivery Cycle Time

The elapsed time from when a customer order is received until the finished goods are shipped.