A Regional Manager for a Chain of Auto Parts Stores

question 128

Multiple Choice

A regional manager for a chain of auto parts stores visits one of the stores in the chain. He looks in the store's warehouse and finds about 100 cases of motor oil that have been sitting in the warehouse for over one year. Upon inspection, he finds that in each case, one of the twelve cans of oil has leaked, thus soaking through the box and making the case unfit for sale. The regional manager instructs the store manager to unpack all of the cases, discard the leaking cans, clean up the remaining cans, and to contact the oil company for new boxes. He tells the store manager to repackage the remaining cans in the new boxes and to sell the cases to customers at the retailer's cost with no added markup. He explains to the store manager that moving this inventory will not result in immediate profit, but that it will benefit the store by improving the:

• A) Markup.
• B) Markup rate.
• C) Markup percent.
• D) Stockturn rate.
• E) Break-even point.

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Definitions:

Instructional Design Process

A systematic methodology for creating educational and training programs in a consistent and reliable fashion to improve learning and performance.

Technical Knowledge

The specific expertise related to the practical applications of scientific and technological concepts, processes, and methods in a particular field of work or study.

Sales Experience

The practical knowledge and skills gained from working in sales positions, often involving customer interaction, product knowledge, and negotiation skills.

Task Analysis

A detailed examination of how a task is accomplished, including steps, tools needed, and the outcome, aimed at improving efficiency or designing training programs.