Use This Information for Question That Refer to the Yummy

question 166

Multiple Choice

Use this information for question that refer to the Yummy Ice Cream case. Kelly Stich, marketing manager for Yummy Ice Cream Products, is thinking about some of her products and her promotion plans for the coming year.
Yummy Ice Cream Products is introducing a new ice cream treat called PlanetSavers. This treat uses ice cream produced with environmentally friendly processes that save energy and protect the ozone. Yummy plans to send articles to magazines, local newspapers, and environmental groups that explain the environmentally safer treat. The product also has a unique texture and different flavor.
Stich wants to use counter cards and in-store signs to let people know about Cherry Walrus, the company's new flavor. She is also developing sales training materials that will teach ice cream scoopers in Yummy's ice cream stores to promote the product. Right after Cherry Walrus is introduced each store will also hand out coupons that are good for one day only.
Yummy Mondaes is a product that has been around for 25 years. It is Yummy's take on the classic ice cream sundae, but white-brownie and coffee-flavored crumbles are added to make it extra special. The company sells this product in one and two quart containers through major grocery store chains. It relies on personal selling and price discounts to retailers to move more of the product. The company does very little consumer promotion for this product.
Yummy Fudge on a Stick is a new product of fudge-flavored ice cream on a stick. Yummy plans to sell it through retail grocery stores also and is launching an aggressive advertising program that will use television, radio, newspaper, magazines, and the Internet. Most of its promotion will be directed at consumers.
Two years ago the company introduced Yummy Fruit on a Stick, an all-natural frozen fruit product on a stick. The product category has been popular, continues to grow, and is in the market growth stage of the product life cycle.
Which of the following illustrates communication "noise"?

• A) A radio ad for Planet Savers is recorded at a higher volume than the music.
• B) A consumer waiting in line for an ice cream cone can't see the sign promoting Cherry Walrus because the store is so crowded.
• C) A consumer who thinks that environmentally friendly ice-cream is a stupid idea decides to try the new Planet Savers flavor anyway.
• D) A TV ad for Yummy Fudge on a Stick features a large group of children singing and eating Yummy ice cream.
• E) All of these illustrate "noise."

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Definitions:

Intermittent Process

Refers to a production system where the flow of materials is irregular, handling a variety of products or services.

First Come

A principle where services or resources are allocated to recipients in the order of their arrival or request.

First Served

First served, traditionally known as "first come, first served," is a service principle where customers are attended to in the order of their arrival or request.

Express Lane

A designated checkout lane in supermarkets for customers with a small number of items, designed to speed up the shopping process.