The "Communication Process" Shows That

question 11

Multiple Choice

The "communication process" shows that:

• A) sources and receivers should have a common frame of reference.
• B) the receiver is usually not influenced by the nature of the message channel.
• C) sources decode messages and receivers encode them.
• D) all media appear to be equally effective as message channels.
• E) None of these alternatives is correct.

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Definitions:

70/30 Principle

A guideline suggesting that effective communication should involve roughly 70% listening and 30% talking.

Active Listeners

Individuals who make a conscious effort to hear not only the words that another person is saying but, more importantly, to understand the complete message being communicated.

Emotions

Complex psychological states that involve subjective experiences, physiological responses, and behavioral or expressive patterns.

Fatiguing

The state of experiencing tiredness or exhaustion as a result of prolonged stress or effort.