______ Refers to Personal Communication Between a Seller and a Customer

question 53

Multiple Choice

______ refers to personal communication between a seller and a customer who wants the seller to resolve a problem with a purchase.

• A) Advertising
• B) Sales promotion
• C) Publicity
• D) Personal selling
• E) Customer service

---

Definitions:

Buyers

Individuals or entities that purchase goods or services for personal use, resale, or as inputs to production.

Tax Revenue

The financial returns that governments earn from taxes.

Tax

An essential monetary obligation or different kind of dues enforced on a taxpayer by a governmental institution for the purpose of funding state expenses and a variety of public outgoings.

Good

In economics, a good is a material that satisfies human wants and provides utility, for example, to a consumer making a purchase of a satisfying product.