Customer Relationship Management Systems Typically Provide Software and Online Tools

question 14

Multiple Choice

Customer relationship management systems typically provide software and online tools for sales,customer service,and:

• A)marketing.
• B)account management.
• C)advertising.
• D)public relations.
• E)human resources.

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Definitions:

Light

Electromagnetic radiation that is visible to the human eye and is responsible for the sense of sight.

Heat

A form of energy transferred between objects or systems due to a temperature difference, often perceived as warmth.

Argument By Analogy

making an argument based on the similarity between two situations or cases, suggesting that what applies to one should apply to the other.

Similarity

The state or fact of being similar; resemblance or likeness between persons, things, or ideas.