CRM Systems Help Businesses Achieve Which of the Following Business

question 62

Multiple Choice

CRM systems help businesses achieve which of the following business objectives?

• A)Automated accounting processes
• B)Automated production forecasts
• C)Faster time to market with new products and services
• D)Enhanced supplier intimacy
• E)Enhanced customer intimacy

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Definitions:

Instinctive

Related to or denoting behavior that is innate and automatic, not learned from experience.

Human Behavior

The range of actions and mannerisms exhibited by humans in conjunction with their environment, influenced by culture, attitudes, emotions, values, ethics, authority, rapport, hypnosis, persuasion, coercion, and/or genetics.

Cognitive Factors

Pertains to the mental processes like perception, memory, and reasoning that influence our behavior and experiences.

Bandura

Albert Bandura, a psychologist known for his work on social learning theory and the concept of self-efficacy.