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Total cost of ownership components include costs for downtime, training, and support.
Vroom, Yetton, and Jago
Refers to a model of decision-making that outlines how leaders can choose among different leadership styles based on certain situational variables.
Authority decisions
decisions made by individuals in positions of power within an organization, often without extensive consultation.
Escalating commitment
A decision-making process where individuals or organizations continue to invest in a failing course of action due to the significant resources already spent.
Non-programmed Decision-Making
The process of making decisions in unpredictable and unique situations, requiring creative and critical thinking beyond routine procedures.
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