The Reduction of Errors to 3

question 65

Multiple Choice

The reduction of errors to 3.4 defects per million opportunities is central to the concept of:

• A) Six Sigma.
• B) TQM.
• C) benchmarking.
• D) cycle time reduction.
• E) BPR.

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Definitions:

Harmonizer

A person who reduces tension and promotes agreement within a group, often facilitating smoother interactions and decision-making.

Stage II

A developmental or operational phase in processes, projects, or diseases, often indicating progression from an initial to a more advanced state.

Development of Trust

The process through which individuals build confidence in one another's actions and decisions, essential for effective teamwork and relationships.

Power Struggles

Situations where individuals or groups compete for control, dominance, or influence over others or resources, often leading to conflict.