Hilton Hotels' Use of Customer Information Software to Identify the Most

question 36

Multiple Choice

Hilton Hotels' use of customer information software to identify the most profitable customers to direct its services to is an example of using information systems to:

• A) strengthen customer intimacy.
• B) differentiate their service.
• C) focus on market niche.
• D) increase efficiency.
• E) provide services at a lower price than its competitors.

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Definitions:

Moral Ideal

A set of ethical principles or values guiding or representing the highest standard of behavior.

Relational Pattern

A recurring theme or dynamic in relationships between entities or variables.

Nursing Interventions

Actions taken by nurses to assess, plan, implement, and evaluate the care and comfort of patients, as well as to assist them in achieving their health objectives.

Essential Contributions

Key or fundamental inputs or additions made by an individual or group that significantly impact a particular field or area of study.