The Reduction of Errors to 3

question 65

Multiple Choice

The reduction of errors to 3.4 defects per million opportunities is central to the concept of:

• A) Six Sigma.
• B) TQM.
• C) benchmarking.
• D) cycle time reduction.
• E) BPR.

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Definitions:

Utility Maximizing

The act of choosing the combination of goods and services that maximizes a consumer's satisfaction or happiness with a given income.

Marginal Utility

The additional satisfaction or utility received by consuming one more unit of a good or service.

Soft Drinks

Non-alcoholic beverages that are usually carbonated and contain various flavorings and sweeteners.

Chips

Thin slices of potatoes, vegetables, or other foods, fried or baked until crispy, commonly served as a snack or side dish.