UPS's Use of Web-Based Tools That Allow Customers to Embed

question 80

True/False

UPS's use of web-based tools that allow customers to embed UPS functions, such as tracking and cost calculations, into their own websites, described in the chapter case, is an information systems solution used to achieve customer intimacy.

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Definitions:

Cartilages

A type of flexible connective tissue found in various areas of the body like joints, rib cage, and ear, offering support and structure.

Upper Respiratory Tract

The part of the respiratory system that includes the nose, nasal passages, pharynx, and larynx, which serve as entryways for air into the body.

Pharynx

A muscular tube that connects the mouth and nasal passages to the esophagus and larynx, serving both respiratory and digestive functions.

Larynx

The voice box located in the neck through which air passes to the lungs, and contains vocal cords that produce sound.