The Department Chain You Work for Has Had Numerous Complaints

question 70

Essay

The department chain you work for has had numerous complaints about slow customer service. Your colleague, a sales manager, informs you that this happened at a previous store she worked for, and it was cleared up by hiring more sales representatives. Should you take her advice? Why or why not? What techniques can you use in evaluating the problem?

---

Definitions:

Major Component

A principal part or element of a larger system, essential for its functioning or structure.

Gross Primary Production

The total amount of chemical energy generated by plants through photosynthesis before any energy is used for life processes like respiration.

Respiration

The process by which living organisms take in oxygen and release carbon dioxide, fundamental for energy production.

System Optimization

The process of making a system as effective or functional as possible, often through the use of mathematical methods.