UPS's Use of Web-Based Tools That Allow Customers to Embed

question 80

True/False

UPS's use of web-based tools that allow customers to embed UPS functions, such as tracking and cost calculations, into their own websites, described in the chapter case, is an information systems solution used to achieve customer intimacy.

---

Definitions:

Incentive Spirometer

A medical device used to help patients improve the functioning of their lungs, particularly after surgery or during treatment for respiratory conditions.

Reverse Trendelenburg

A bed positioning technique where the head of the bed is raised and the foot of the bed is lowered to improve patient comfort or for medical reasons.

Hand Hygiene

The practice of washing or sanitizing the hands to remove dirt, germs, and harmful microorganisms to prevent disease.

ASA III

A classification in the American Society of Anesthesiologists' physical status classification system indicating a patient with severe systemic disease that is not incapacitating.