Regional Manager Sue Collins would like to know if the mean number of telephone calls made per 8-hour shift is the same for the telemarketers at her three call centers (Austin, Las Vegas, and Albuquerque). A simple random sample of 6 telemarketers from each of the three call centers was taken and the number of telephone calls made in eight hours by each observed employee is shown below.
Using a = .10, test for any significant difference in the mean number of telephone calls made at the three call centers.
Definitions:
Electroconvulsive Therapy (ECT)
A medical treatment involving electric currents passed through the brain to treat severe mental disorders.
Physiological Stability
The state of having stable body functions and homeostatic conditions, including consistent heart rate, blood pressure, and body temperature.
Disorientation
A state of confusion regarding time, place, or personal identity.
Confusion
A mental state characterized by disorientation and difficulty in understanding or making sense of the environment and information.
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