Which of the Following Statements Is True Regarding Surface Acting

question 89

Multiple Choice

Which of the following statements is true regarding surface acting?

• A) Surface acting is hiding inner feelings and forgoing emotional expressions in response to display rules.
• B) A health care provider trying to genuinely feel more empathy for her patients is surface acting.
• C) Research shows surface acting is less stressful to employees than deep acting.
• D) Surface acting deals with felt emotions as opposed to deep acting.
• E) Surface acting is trying to modify our true inner feelings based on display rules.

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Definitions:

Need For Achievement

A manifest need that concerns excellence, competition, challenging goals, persistence, and overcoming difficulties.

Overcome Difficulties

To overcome difficulties means to successfully deal with obstacles or challenging situations, often through problem-solving and resilience.

Change People

The act of influencing or causing individuals to modify their behaviors, attitudes, or beliefs.

High Need for Achievement

A personal characteristic that denotes a strong desire to perform challenging tasks well and meet personal standards for excellence.