Dispatch Heroes Inc

question 30

Multiple Choice

Dispatch Heroes Inc. is a medium-sized logistics company. The management is facing tough times as the workers are dissatisfied and are engaging in a number of deviant workplace behaviors such as stealing, undue socializing, and tardiness. The management is considering enforcing several rules restrictions to curb these counterproductive behaviors. What would be a better way to deal with such forms of workplace deviance?

• A) Employers must take corrective action to stop the unwanted activities.
• B) Employers should attack the source of the problem, i.e. the dissatisfaction.
• C) Employers must introduce survellience to ensure smooth flow of work.
• D) The management must suspend employees who engage in deviant workplace behaviors.
• E) The management must restrict the activities that adversely affect productivity.

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Definitions:

Field Experiments

Research studies conducted in natural settings outside the laboratory to understand real-life behaviors or phenomena.

Intrinsic Motivation

The drive to engage in an activity for its own sake, due to the personal satisfaction and fulfillment it brings.

Varied Skills

Refers to a wide range of abilities and competencies an individual possesses, which can apply to different tasks or job roles.

Path-goal Theory

Path-goal Theory is a leadership model that suggests a leader's behavior is contingent to the satisfaction, motivation, and performance of their subordinates, aiming to clear the path to their goals.