The Exit-Voice-Loyalty-Neglect Framework Expands Employee Response to Include Voice and Loyalty-Constructive

question 10

Multiple Choice

The exit-voice-loyalty-neglect framework expands employee response to include voice and loyalty-constructive behaviors that allow individuals to ________.

• A) revolt against the management
• B) reject unionization and focus on external activities
• C) identify psychologically with their jobs
• D) tolerate unpleasant situations or revive satisfactory working conditions
• E) improve their perceptions of organizational support

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Definitions:

Freight Costs

Charges associated with the transportation of goods from one location to another, often considered part of inventory costs in accounting.

Merchandising Business

A business that purchases finished goods for resale, typically at a profit, engaging in buying and selling without altering the form of the goods.

Service Business

An enterprise offering non-physical goods or services to its clientele.

Merchandising Income Statement

A financial statement detailing the gross profit, expenses, and net profit or loss of a retail or wholesale business.