Which of the Following Statements Is True Regarding Surface Acting

question 6

Multiple Choice

Which of the following statements is true regarding surface acting?

• A) Surface acting is hiding inner feelings and forgoing emotional expressions in response to display rules.
• B) A health care provider trying to genuinely feel more empathy for her patients is surface acting.
• C) Research shows surface acting is less stressful to employees than deep acting.
• D) Surface acting deals with felt emotions as opposed to deep acting which deals with displayed emotions.
• E) Surface acting is trying to modify our true inner feelings based on display rules.

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Definitions:

Common Stock

Shares representing ownership in a company, providing voting rights and potential dividends to shareholders.

Balance Sheet

A financial statement that shows a company's assets, liabilities, and stockholders' equity at a specific point in time.

Equity Method

An accounting technique used by companies to assess their investments in other companies, where the investment's carrying value is adjusted to reflect the investor's share of the investee's income or losses.