Emotions That Are Organizationally Required and Considered Appropriate in a Given

question 111

True/False

Emotions that are organizationally required and considered appropriate in a given job are termed displayed emotions.

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Definitions:

Behaviourally Anchored Rating Scale

A performance appraisal method that rates employees based on specific behaviors as indicators of various levels of performance.

Performance Appraisal

A systematic evaluation of an employee's job performance and productivity in relation to certain pre-established criteria and organizational objectives.

Actual Behaviours

Actions and conduct exhibited by individuals in real-life settings.

Critical-Incident Technique

A method used to collect direct observations of human behavior that significantly contribute to an aspect of performance.