Which of the Following Is an Example of an Affective

question 71

Multiple Choice

Which of the following is an example of an affective attitude?

• A) believing that you did a good job
• B) the observation that most dogs have four legs
• C) the opinion that it is never acceptable to steal
• D) anger at being unfairly accused of a wrongdoing
• E) the avoidance of a restaurant where one once received bad service

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Definitions:

Delayering

The process of reducing the number of levels in an organization's hierarchy to flatten the structure, which often aims to improve efficiency and decision-making.

Front-Line Staff

Employees who directly interact with customers, playing a critical role in customer service and satisfaction.

Chain of Command

A hierarchical structure in organizations that establishes authority levels and dictates how instructions are passed from top to bottom.

Departmentalization

The organizational practice of dividing a business into separate departments or units, each focusing on specific tasks or objectives.