Early Studies of Organizational Citizenship Behavior (OCB) Assumed That It

question 100

Multiple Choice

Early studies of organizational citizenship behavior (OCB) assumed that it was closely linked with satisfaction. More recent evidence suggests that satisfaction influences OCB, but through perceptions of ________.

• A) fairness
• B) consistency
• C) productivity
• D) leadership ability
• E) out marketing

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Definitions:

Structured

Characterized by specific rules, patterns, or organized framework.

Narcissistic

A personality trait characterized by an excessive preoccupation with self-image and an exaggerated sense of importance and entitlement.

Obsessive-Compulsive

A condition characterized by uncontrollable, recurring thoughts (obsessions) and behaviors (compulsions) that an individual feels the urge to repeat over and over.

Paranoid

Characterized by excessive suspicion and distrust of others without adequate justification.