Examlex
Which of the following statements is FALSE?
Facial-feedback Hypothesis
The idea that facial expressions can influence emotional experiences.
Customer Service
The assistance and advice provided by a company to those people who buy or use its products or services.
Ekman
Refers to Paul Ekman, a psychologist known for his research on nonverbal behavior and the universality of facial expressions in conveying emotions.
Guilt
A negative emotional state associated with anxiety, tension, and agitation.
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