Examlex
The promise to refrain from doing something that a party has a legal right to do, or the promise of inaction, is known as:
Modifying Feelings
The process of altering or adjusting one's emotions toward a more desired state.
Display Rules
Cultural or societal norms dictating the appropriate emotional expressions under various circumstances.
Cognitive Empathy
The capacity to understand another person's point of view or mental state without necessarily sharing their emotion or experience.
External Information
Information that originates outside an organization and is used to aid decision-making or strategy planning.
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