All Contracts Are Agreements, but Not All Agreements Are Contracts

question 14

Multiple Choice

All contracts are agreements, but not all agreements are contracts. The PRIMARY reason is that:

• A) certain agreements cannot be enforced by law.
• B) certain agreements cannot be licensed under law.
• C) agreements do not fall under any classification of contracts.
• D) terms of an agreement usually are different from those of a contract.

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Definitions:

Customer Service

The direct interaction between a consumer making a purchase and a representative of the company that is selling it.

Order Management

The process of tracking and fulfilling sales orders, involving the stages from order receipt, processing, packaging, to shipment and delivery.

Phases

Distinct stages or steps in a process or project, each with its specific objectives and activities.

Substitutability

The degree to which one product or service can be replaced with another to satisfy the same need or want.