Research Suggests That During Early and Middle Adulthood

question 21

Multiple Choice

Research suggests that during early and middle adulthood

• A) crystallized intelligence increases and fluid intelligence decreases.
• B) crystallized intelligence decreases and fluid intelligence increases.
• C) crystallized intelligence increases and fluid intelligence increases.
• D) crystallized intelligence decreases and fluid intelligence decreases.

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Definitions:

Empathy

The ability to understand and share the feelings of another, key in building meaningful relationships and effective communication.

Feedback

Information or criticism about a prior action or behavior from an individual, which is used as a basis for improvement.

Customer Needs

The requirements or desires that consumers have which drive them to purchase products or services to fulfill these needs.

Listening Level

The degree or depth of attention one gives to a speaker; it can vary from passive hearing to active, engaged listening.