Mr Schlenker Has Improved Worker Productivity at His Furniture Manufacturing

question 8

Multiple Choice

Mr. Schlenker has improved worker productivity at his furniture manufacturing plant by occasionally sending notes of appreciation to his hard-working employees. Mr. Schlenker has improved productivity by means of

• A) latent learning.
• B) classical conditioning.
• C) modeling.
• D) operant conditioning.

---

Definitions:

Learning Italian

The process of acquiring knowledge or proficiency in the Italian language through study, practice, and exposure.

Encoding Failure

The inability to recall specific information because of inadequate or missing encoding of the information at the time of study.

Implicit Memory Loss

The deterioration of the unconscious ability to recall or recognize information, such as skills and habits.

Forgetting

The inability to retrieve information from memory over time, often due to decay or interference.