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Internal Failure Costs
Expenses incurred from defects found before a product or service is delivered to the customer, including rework, scrap, and downtime costs.
Product Quality
The characteristics of a product that determine its ability to satisfy stated or implied needs.
Inspection Costs
Expenses associated with the activity of examining and verifying the quality and specifications of products or materials.
Common Causes
Factors or circumstances that are frequently observed as reasons behind certain events, issues, or outcomes.
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