Noticing That His Heart Was Pounding and That His Palms

question 14

Multiple Choice

Noticing that his heart was pounding and that his palms were sweaty while he was taking a difficult test, Harley concluded that he was "anxious." Noticing that his heart was pounding and that his palms were sweaty when an attractive lady asked him to dance, Harley concluded that he was "falling in love." The differing emotions experienced by Harley can best be explained by

• A) physiological appraisal.
• B) the James-Lange theory.
• C) the two-factor theory.
• D) the Cannon-Bard theory.

---

Definitions:

Preferred Channel

The most desired or effective method of communication for reaching an audience, such as email, social media, in person, etc.

External Communication

The process of exchanging information between an organization and external entities such as customers or partners.

Business Letters

Formal communications sent by a company to customers, vendors, partners, or employees, conveying professional information, requests, or instructions.

High-Level Executives

Individuals who hold top-tier positions within a company, responsible for making major decisions and guiding the organization's strategy.