Organizations Typically Define _______ as the Hours a Person Works

question 36

Multiple Choice

Organizations typically define _______ as the hours a person works beyond her or his normal 40-hour per week schedule.

• A) shift work
• B) split shift
• C) past time
• D) overtime

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Definitions:

Process Value Analysis

Identifies and evaluates core processes for their performance contributions to customer satisfaction.

Value Chain Analysis

A strategic analysis tool that maps out the sequence of activities an organization performs to create value for its customers.

Continuous Improvement

An ongoing effort to improve products, services, or processes through incremental and breakthrough improvements.

Core Processes

Fundamental business processes that are critical to an organization's operation and delivery of its products or services to customers.