Examlex
During the ________ stage of development, which takes most families about three to five years to complete, the family becomes a more cohesive unit and functions less along strictly biological lines.
Interaction
The action or influence of things on each other.
Assurance
A positive declaration intended to give confidence; in business, it often refers to guarantees or warranties offered on products or services.
Service Quality
The degree to which a service meets the expectations of the customer, influencing customer satisfaction and loyalty.
Customer Contact Audit
A systematic review of all the points at which a business interacts with its customers, aiming to improve service quality and customer satisfaction.
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