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Ayden's division of a large data entry shop had many workers compensation claims for headaches, swollen feet, back pain and nerve damage. He hired an ergonomics expert who suggested all of the following EXCEPT:
360-degree Assessment
A feedback mechanism where an employee is evaluated by peers, supervisors, subordinates, and sometimes clients, providing a comprehensive view of their performance.
Job Content
The duties, responsibilities, and work activities associated with a specific job position.
Planning Duties
The responsibilities involved in defining goals, developing strategies, and outlining tasks and schedules to accomplish the goals.
Capability
The ability or qualities necessary to do something or achieve a particular result.
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