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MATCHING KEY TERMS AND DEFINITIONS
-A type of retirement program whereby each employee has an individual account to which both the employee and the employer may make contributions.
Conflict Resolution
The process of resolving a dispute or disagreement between parties through communication, negotiation, or other strategies to reach an agreement.
Communication
The process of transmitting information, ideas, emotions, skills, and knowledge from one person or group to another through various means.
Local Union
Branch of a union that is locally based and forms part of a larger (often national or international) union.
National Union
A labor union that represents the interests of workers across an entire nation, across various industries or sectors.
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