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Frank, a College Intern in Human Resources Management at a Large

question 3

Multiple Choice

Frank, a college intern in human resources management at a large service organization, recently completed a job analysis for the 600 jobs in the Phoenix operations center. When Lloyd, his boss, reviewed Frank's work, he found that many known job activities were not included. Further, some odd, even bizarre, activities were reported. Frank cited the Hawthorne studies in his explanation of the results. What technique did Frank use?

Definitions:

Sequence

A specific order in which events, movements, or things follow each other.

Chronological Context

The sequence of events in time, providing a framework for understanding the historical or temporal setting.

Compliment

A polite expression of praise or admiration.

Deductive

Pertaining to the logical process of reasoning from one or more statements (premises) to reach a logically certain conclusion.