The Japanese Term "Kaizen" Represents

question 5

Multiple Choice

The Japanese term "Kaizen" represents:

• A) a radical change in an organization.
• B) work process reengineering.
• C) a firm's commitment to continuous improvement.
• D) empowering employees.
• E) intense focus on the customer.

Identify the determinants of personality and their impact on behavior.

Recognize the role of personality in job performance and organizational settings.

Comprehend the concept of locus of control and its effects on workplace behavior and attitudes.

Acknowledge different theories that describe personality and behavior.

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Definitions:

Transportation System

Refers to the infrastructure, modes, and operations involved in the movement of goods and people from one location to another.

Adaptive Selling

A sales approach that involves customizing the sales method based on the nature of the customer or sales situation.

Suggestive Selling

A sales technique where the seller recommends additional products or services to the customer, often based on the customer's initial selection or inquiries.

Decorating Trends

Patterns or movements in interior and exterior design that become popular among a significant number of people over a certain period.