Which of the Following Statements Is False

question 38

Multiple Choice

Which of the following statements is false?

• A)goals tend to be broad,generalized statements regarding the overall results that the firm is trying to achieve
• B)objectives are more specific than goals
• C)a central element to the establishment of customer service goals and objectives is determining the customer's viewpoint
• D)goals should be specific,measurable,achievable,and cost effective
• E)all of the statements are true

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Definitions:

Cash Flows

Refers to the total amount of money being transferred into and out of a business, especially affecting liquidity.

Years

Units of time equal to 365 days (or 366 days in a leap year), often used as a measure of time for financial, operational, or strategic planning.

Interest Rate

The rate a borrower pays to a lender for using assets, expressed in terms of the principal's percentage.

Borrow

The act of receiving something from someone with the intention of returning it or its equivalent after a period of time.