The Customer Service Metrics That Are Chosen Should Be Relevant

question 76

True/False

The customer service metrics that are chosen should be relevant and important from the customer's perspective.

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Definitions:

Wage Rate

The amount of compensation a worker receives per unit of time or per task completed, usually expressed per hour or piece.

Hourly Wage

The amount of money paid for each hour of work.

Uglifruits

This term does not represent a known economic concept. NO.

Consumption Proportions

This term refers to the ratio in which different goods or services are consumed by individuals or within an economy.