It Costs About Five Times as Much to Get a New

question 13

True/False

It costs about five times as much to get a new customer as it does to keep an existing customer.

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Definitions:

Human Resources

The department within an organization responsible for recruitment, training, employee relations, and managing workforce policies.

Application Message

A specific type of communication intended to achieve a particular goal or response from the receiver.

Résumé

A document presented by a job applicant detailing their personal information, education, skills, and work experience.

Follow-up Message

A communication sent to obtain an update, provide additional information, or maintain contact after an initial interaction or meeting.