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Francis purchased a stock one year ago for $20, and it is now worth $24. The stock paid a dividend of $3 during the year. What was the stock's rate of return from capital appreciation during the year? (Round your answer to the nearest percent.)
Customer Advocacy
A form of customer service in which companies focus on what is best for the customer.
Billing Issues
Problems or disputes arising from the process of invoicing for goods or services, including errors, unauthorized charges, or discrepancies.
Product Managers
Individuals responsible for overseeing the development, marketing, and sale of a product or product line.
Adaptive Selling
A sales approach that involves altering sales behaviors and techniques based on the sales situation and customer needs.
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