Businesses Have Effectively Used Behavior Modeling to Help New Employees

question 496

Multiple Choice

Businesses have effectively used behavior modeling to help new employees learn all of the following except

• A) communication skills.
• B) technology skills.
• C) sales skills.
• D) customer service skills.

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Definitions:

Bad Person

A judgmental term for an individual who consistently behaves in morally wrong, unethical, or harmful ways according to societal norms.

Guilt-Inducing Strategies

Techniques aimed at manipulating others' emotions to induce feelings of guilt for persuasion or behavioral change.

Guilt And Shame

Guilt refers to the feeling of remorse for having done something wrong, while shame involves feeling embarrassed or humiliated by one's actions, character, or associations.

Constructive

Serving a useful purpose; tending to build up.