Connie Reluctantly Took a Part-Time Job as a Waitress,which She

question 278

Multiple Choice

Connie reluctantly took a part-time job as a waitress,which she was certain she would hate.After giving her a uniform,her boss explained that,no matter what,she needed to be courteous to the customers.When she put on her uniform,she began smiling at and talking politely to the customers (just like her fellow employees) .Based on research on attitude change,Connie's change in attitude about her job illustrates the impact of

• A) role playing on attitudes.
• B) peripheral route persuasion.
• C) attributions.
• D) cognitive dissonance.

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Definitions:

Patient Education

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Profound, often ineffable experiences of unity, transcendence, or connectivity with a larger reality, frequently described as spiritual or religious in nature.

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