Dominick,who Is a Copy Machine Salesman,provides Information on All Models

question 30

Multiple Choice

Dominick,who is a copy machine salesman,provides information on all models and honestly explains all their pros and cons,even of his competitors' machines.Dominick is using

• A) role playing.
• B) cognitive dissonance.
• C) peripheral route persuasion.
• D) central route persuasion.

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Definitions:

Volume Variance

The difference between the expected volume of sales or production and the actual volume, which can impact costs and profits.

Denominator Level

In costing, refers to the level of activity or volume used to allocate fixed costs to units of production.

Standard Hours Allowed

The time allocated for a job or process to be completed, based on efficiency and productivity standards.

Actual Direct Materials

The actual amount of raw materials used in the production process.