A Performance Evaluation Program Revealed That the Most Effective Salespeople

question 115

Multiple Choice

A performance evaluation program revealed that the most effective salespeople in a large company are sincere and energetic in their work.This led the company's psychological consultants to develop a simulation that would assess the extent to which applicants for company sales positions communicate in a forthright and animated manner.This most clearly illustrates the consultants' commitment to

• A) structured interviews.
• B) human factors psychology.
• C) strengths-based leadership.
• D) 360-degree feedback.

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Definitions:

Fixed Overhead Rate

A consistent charge that does not fluctuate with the level of output or activity in a given period, used to allocate fixed costs to units of output.

Absorption Costing

An accounting method that includes all manufacturing costs (direct materials, direct labor, and overhead) in the cost of a product.

Variable Costing

An accounting method that only includes variable production costs—direct materials, direct labor, and variable manufacturing overhead—in product costs, with fixed overhead expenses recorded as period costs.

Inventory

The complete list of items such as property, goods in stock, or the contents of a building.