On What Issues Do Persuasive Arguments Sway Responses

question 14

Multiple Choice

On what issues do persuasive arguments sway responses?

• A)issues that have a factual element
• B)moderate,rather than severe,issues
• C)value-laden judgments
• D)complex,rather than simple,issues

Understand the importance of being perceived as a customer-focused business through careful listening to complaints.

Learn the role of building meaningful relationships with customers in encouraging repeat business.

Recognize the necessity of adhering to professionalism and ethics in customer service.

Explain the concept that customers buy feelings and solutions, according to experts like Michael LeBoeuf.

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Definitions:

Required Rate of Return

The minimum return investors expect to receive on an investment, considering its risk.

Real Estate Market

The market for buying, selling, and renting properties, including both residential and commercial real estate.

Net Income

The profit of a business after all expenses have been deducted from total revenue.

ROI

Return on Investment (ROI) measures the gain or loss generated on an investment relative to the amount of money invested.